Refer someone in an urgent situation to a health professional or Suicide Call Back Service for 24 hour counselling and support
Listen when someone comes to you for help – it can be tempting to immediately reason through a person’s problems and suggest a quick solution, but first listen to what they have to say. It’s important that they know their feelings are valid.
Provide a safe environment. If someone you know is worried of what others might think, reassure them that what they say to you is in confidence.
Ask them how they are feeling or if they are feeling suicidal.
Inform them of how they can get further help you can’t provide. If someone has needs you can’t provide for, it’s important for them to get the right help. Know the number of a good GP or counsellor for them to talk to. If they’re too nervous to make the first step, offer to call for them and go with them to the appointment.
Recognise the signs that someone is struggling. A lot of young people are embarrassed to struggle with mental health and won’t always make it obvious that they aren’t feeling well. If you suspect someone is struggling with depression, let them know that if they need to talk you’re available and are a safe space.
Watch a person who is considering suicide. Someone who has said they are suicidal should never be left alone. Remove any available means of self-harm, and make an appointment to see a professional as soon as possible.